Our rings are made to standard US/Canadian ring sizing. We make our womens rings in sizes 5, 6, 7, 8 and 9 as standard and our mens rings in 10, 11 and 12 as standard. Half sizes are not made as part of our range.
Your ring size is determined by measuring the inside diameter of your ring at the widest section from the inside of the band in millimetres.
If you are unsure of your ring size please check our ring size conversion charts below or email our customer service team at email@example.com to check your ring size with us.
We are constantly restocking sizes so if your size is not available please reach out and we can let you know when your size will be in. We also offer custom sizes for an additional custom fee.
Our cuffs are made to standard sizing between 14 - 16cm in length.
Our cuffs are not designed to be tightened or stretched to fit your wrist. Please avoid stretching open cuffs to take them on and off or tightening cuffs on the wrist to fit snug. Cuffs should be slid on and off the wrist from the thinnest part of the side of the wrist. Stretching cuffs open and closed can cause a weakness in the band and cause cuffs to crack. This can also weaken the stone settings.
Unfortunately we are unable to offer custom size cuffs.
Your ToniMay jewels were lovingly handmade for you and will love you for years to come if you take appropriate care of them. Some pieces require more care than others so it is important that you follow the care instructions on this page.
To care for you ToniMay jewels please store them in a safe and secure place (not in your wallet!) to avoid dust, moisture and direct light that can cause tarnishing and damage. The box that your jewels were delivered in is a perfect home for them, provided they are not stored with other pieces that could put them under pressure.
We recommend gently wiping down your pieces between wear and before storage to remove any chemicals or body oils that have transferred to the pieces and may cause tarnishing or plating wear during storage.
We recommend you invest in a good quality polishing cloth to keep your jewellery clean and sparkling. Silver and Brass will naturally tarnish and oxidise as the metals react to heat, body oils and other chemicals during wear but a regular polish with a polishing cloth will help restore the shine. Please note that tarnishing is not considered a fault of the product, just a sign it needs a good clean.
Please avoid polishing any gold plated pieces as polishing can cause damage to the gold plating and cause it to lighten. Please also polish chains very delicately and avoid stretching or tugging them which can cause links to stretch or snap.
Please don’t wear your ToniMay while swimming, showering, washing your hands or while doing household chores. Contact with sunscreens, creams, hairsprays, perfume, salt/chlorinated water, soaps and chemicals can cause damage to the stones and metals we use in our pieces.
Please remove your ToniMay jewels before sleeping, working out at the gym or carrying heavy items. We recommend that your ToniMay pieces are the last thing to put on and the first thing to take off when getting ready for the day. Silver is a soft metal and can bend, warp and break under force. Necklaces can kink, stretch and snap during sleep or if tugged on or caught on clothing while getting dressed. Rings, cuffs and earrings can bend, snap and warp under pressure.
Gold plated pieces are best suited to occasional wear only as the plating will wear to expose the metal underneath if worn on a daily basis. Gold plating will wear on all pieces over time, however exposure to water, chemicals and polishing will also cause gold plating to wear more quickly. Please note that gold plating is not permanent. Our gold plated necklaces, cuffs and earrings are typically a silver base and gold plated so over time will lighten over time to expose the silver underneath where-as many of our gold plated rings are brass based which will oxidise over time due to plating wear.
Please avoid dropping your jewels or allowing them to come into contact with hard abrasive surfaces. Gemstones and silver can scratch, chip and crack if they are dropped or come into contact with rough surfaces like concrete.
We do offer a 3-month warranty on all our products for manufacturing fault however we do not cover tarnishing or gold plating wear, damage due to wear and tear over time or negligence against our recommended care instructions on this page.
Please choose carefully. All sales are final and goods are sold non-refundable with the exception of when manufacturing fault occurs on receipt of the piece.
We do not offer the option to return or exchange for change of mind or during for pieces purchased during sale periods. Please refer to our Exchange and Returns page for more detail.
End of Season Sales or Flash Sales promoted on the ToniMay website, ToniMay EDMs or ToniMay Instagram/Facebook are only redeemable online at www.tonimay.com.au or the ToniMay Paddington Flagship store. Due to the high volume of demand during sale periods ToniMay cannot guarantee the availability of stock during the offer period. The offer does not apply to pre-orders, out of stock items or custom orders.
All sale offers or discount codes are subject to our General Terms and Conditions, Delivery, Warranty, Returns and Privacy Policies which are available online at www.tonimay.com.au.
All discount codes are one use per person only. They can not be used across multiple purchases.
During sale periods the sale offer is not available in conjunction with any other offer or code and is subject to change. ToniMay reserve the right to shorten, extend or cancel the promotion or discount code at any time. The offer/sale also can not be backdated for orders placed prior to the sale commencement and is not extendable past the sale end date.
Our 2021 Black Friday Sale runs from 6am AEST Thursday 25th November through to Monday 12pm AEST 29th November. The sale is applicable only to our mens and womens core range (excluding ring dishes and finery). It is not valid in conjunction with any other promotion and no discounts will be extended outside of the sale period. It is only available for items that are in stock at the time of the sale and does not apply to pre-orders or sold out pieces. The discount for this sale is applied automatically at check out.
Items marked as SALE on the website and visible on the sale collection page are discontinued styles and are listed for final sale. These pieces are final sale items and are not applicable for return, exchange or refund.