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Exchange & Returns

Goods sold are non-refundable, unless fault or breakage occurs within 3 months, of unused items. In such cases we offer the option of an exchange or refund.

Please note we cannot exchange or refund for ‘change of mind’. We are also unable to offer exchange or refund on earrings for hygiene and safety reasons. Please choose carefully.

If you are unsatisfied with your purchase for any other reason please contact us at sales@tonimay.com.au and a customer service representative will get back to you.